The tufting machine is the main equipment for producing artificial turf. The tufting machine sews the grass silk on the base fabric at high speed through the up and down reciprocating motion of the tufting needle. The principle of the tufting machine is similar to that of the sewing machine.
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1. How long will your engineer reach our factory?
Within one week after everything ready (machine arrival your factory, non-woven material, power source, air compressor etc. Prepared)
2. How many days will you finish installing?
We will finish installation and training within 15 days.
3. What should we charge for your engineer?
You should charge for the cost of our engineer's air tickets, hotel, food, and also their salary 80USD one day per person.
4. How long is your machine's warranty period?
All our machine has one year guarantee for electricity parts and two years guarantee for mechanism, starting from finished installation.
5. How could you do if the parts broken within warranty?
We would express the free replacement parts during the warranty date
6. How could you do after one year warranty period?
We also can-do service for you, but you need pay salary for our technicians 80USD/day for each person.
7. What is your terms of payment ?
30% T/T in advance ,balance before shipment.